Privacy Policy
This Privacy Policy explains how 7 Bit Casino may collect, use, store and protect information when players visit the website, create an account, use casino services or contact support. It also explains the choices available to players regarding their personal information.
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Information we may collect
To provide an online casino service, 7 Bit Casino may need to handle information about players and their use of the website. The information collected depends on the services used, the account activity involved and the legal or security checks that apply. Some information is provided directly by a player, while other information is created or collected automatically when the website or account is used.
On this page
Account and personal details
When a player registers or updates an account, the site may handle details such as a name, date of birth, residential information, contact details, account login information and player preferences. Information supplied during support conversations may also be recorded so that questions can be answered, account issues can be investigated and relevant follow-up can be provided. Players should ensure that information supplied to the site is accurate and kept up to date.
Verification information
The site may request identity or other verification information when this is needed to confirm an account, protect the service or meet applicable obligations. This may include copies of verification documents, information contained in those documents and details used to assess whether an account is being used legitimately. Additional information may be requested where activity creates a need for enhanced checks. Verification material is handled for the purposes for which it was requested and may be retained where required.
Payment and transaction records
The site may handle information about deposits, withdrawals, wagers, winnings, bonuses or other account transactions. Payment-related information may include the payment method, transaction references, amounts, dates, status and limited details needed to identify or reconcile a payment. Payment providers may process payment information under their own privacy arrangements. The site may not need to hold every complete payment credential, but it may retain transaction records for account management, fraud prevention, customer support and legal or financial record-keeping.
Device, technical and usage information
When a player visits or uses the website, technical information may be collected automatically. This can include an IP address, browser type, operating system, device identifiers, language settings, approximate location, pages viewed, access times, referring pages, connection information and actions taken on the website. These details can help the site operate correctly, recognise returning sessions, identify unusual activity, improve performance and understand how the service is used.
Information from other sources
Information may also be received from service providers, payment partners, verification services, fraud-prevention services or other parties involved in operating the casino. Information received from these sources is used only where there is a relevant operational, security, support or compliance purpose. Where practical, players will be informed when information is required from another source or when additional checks are necessary.
How information is used and shared
Personal information is used to run the website and provide casino services in a secure and reliable way. The information is not collected for unrelated purposes without a relevant basis or, where required, the player’s permission. The main purposes for handling information include the following:
- Creating, maintaining and administering player accounts.
- Processing deposits, withdrawals and other account transactions.
- Providing casino features, account services and customer support.
- Confirming identity, age and account ownership where checks are required.
- Detecting, preventing and investigating fraud, money laundering, abuse, collusion, account takeover and other suspicious or prohibited activity.
- Managing responsible gambling controls, account restrictions and player safety processes where relevant.
- Meeting legal, regulatory, tax, accounting, reporting and record-keeping obligations that apply to the service.
- Maintaining the security, availability and functionality of the website, systems and payment processes.
- Investigating technical incidents, complaints, disputes and suspected breaches of the website terms.
- Understanding website use so that pages, features, communications and general service performance can be improved.
- Sending service-related messages, including account notices, security alerts, transaction updates and information needed to administer the account.
- Sending marketing communications where a player has agreed to receive them or where applicable rules otherwise permit them.
Service providers and other recipients
Information may be shared with selected service providers that help operate the casino website. These may include providers of hosting, technology, payment processing, identity verification, fraud prevention, customer support, communications, analytics, security and professional services. Such providers should receive only information relevant to the service they perform and are expected to handle it securely and according to their role.
Information may also be disclosed where necessary to protect players, the service or other people; to investigate suspected unlawful or harmful conduct; to enforce website terms; to respond to valid legal requests; or to meet an applicable obligation. If the business or its assets are reorganised, transferred or combined with another service, information may also be handled as part of that process, subject to appropriate privacy requirements.
Security measures
Reasonable technical and organisational measures are used to protect information against unauthorised access, loss, misuse, alteration or disclosure. These measures may include access controls, account security procedures, monitoring, encryption or other safeguards appropriate to the type of information and the risks involved. No online service can guarantee that transmission or storage will be completely secure. Players should use a strong, unique password, keep login details confidential and contact support promptly if they believe an account has been accessed without permission.
Cookies, communications and retention
Cookies and similar technologies
The website may use cookies and similar technologies to support essential functions, remember preferences, maintain sessions, improve security, measure performance and understand how visitors interact with the service. Some cookies may be placed by service providers that support analytics, security, communications or other website functions. Cookies can help the site recognise a device or browser, but they do not necessarily identify a person by name.
Players can manage, block or delete cookies through the settings of their internet browser or device. If some cookies are disabled, parts of the website may not work as intended, and certain account or security functions may be affected. Browser settings may also offer options for deleting existing cookies, limiting future cookies or receiving a notice before a cookie is stored.
Service and marketing communications
Players may receive communications needed to operate an account, such as registration information, security messages, payment updates, verification requests, service notices or changes affecting the website. These messages are operational and may continue where they are necessary for account administration. Marketing communications are handled separately where appropriate. A player can withdraw consent to marketing or use an unsubscribe option included in a marketing message. Stopping marketing does not prevent essential account or security communications.
How long information is kept
Information is kept only for as long as it is reasonably needed for the purposes described in this Policy, unless a longer period is necessary for security, dispute resolution, legal claims, accounting, compliance or other legitimate requirements. When information is no longer needed, it may be deleted, anonymised or securely disposed of.
Closing an account does not always result in the immediate deletion of every record. Some account, verification, payment, transaction, security or support records must be kept for a period required by law or for other lawful record-keeping purposes. During that period, access or use may be limited to the purposes for which the information must be retained. Once the relevant retention period ends, the information will be handled in accordance with applicable procedures.
Information processed in other locations
Some service providers may store or process information in locations outside the player’s usual place of residence. Where this occurs, appropriate arrangements are intended to support the protection, security and lawful handling of the information. The safeguards used can depend on the provider, the type of information and the service being delivered.
Your privacy rights and how to contact us
Depending on the circumstances and applicable privacy requirements, players may have rights relating to their personal information. These rights are not always absolute and may be affected by identity checks, legal obligations, security requirements, the rights of other people or the need to preserve records. Requests will be considered carefully and handled within a reasonable timeframe.
Requests players may make
- Access: ask for information about the personal data held about you and, where appropriate, a copy of that data.
- Correction: ask for inaccurate, incomplete or outdated information to be corrected or updated.
- Deletion: ask for personal data to be deleted where it is no longer needed or where another lawful basis for keeping it does not apply.
- Marketing consent: withdraw consent to marketing communications at any time, without affecting the lawfulness of marketing sent before consent was withdrawn.
- Restriction or objection: in some circumstances, ask for certain processing to be restricted or object to a particular use of information.
- Complaint: raise a concern about the way personal information has been handled and request that the concern is reviewed.
How to exercise your rights
To request access, correction or deletion of your data, or to withdraw consent to marketing, contact support@7-bit-casino.click. Please describe the request clearly and provide enough information for the relevant account or records to be identified. For account security, additional information may be requested to confirm that the request comes from the correct person. This helps prevent personal information from being disclosed or changed without authorisation.
A request to delete information may not be completed immediately if certain records must be retained for a period required by law, to prevent fraud, to resolve a dispute, to protect the service or to establish or defend a legal position. Where a request cannot be fully met, the reason will be explained in general terms where it is appropriate and lawful to do so. Withdrawing marketing consent will normally stop promotional communications, but it will not remove account information that is needed for service, security or record-keeping purposes.
Changes to this Privacy Policy
This Privacy Policy may be updated when the website, services, information practices or applicable requirements change. The latest version published on the website will apply from its stated or otherwise apparent effective date. Players should review this page periodically, particularly before continuing to use the website after a material update. Continued use of the service after an update may indicate acknowledgement of the revised Policy where this is permitted.
If you have a privacy question, want to exercise a data right or believe that your information has not been handled appropriately, please contact support@7-bit-casino.click. The request will be reviewed in line with this Policy and the privacy requirements that apply to the relevant situation.
